A wide-ranging and philosophical approach to user-centered design. Grudin argues compellingly that design that does not consider the user is dishonest.
A reminder about why we read:
Sometimes thinkers make their greatest discoveries while appreciating and interpreting the genius of others. It is as though, in the very process of doing justice to the superiority of another individual, we awaken something superior in ourselves.Grudin, Design and Truth, page 85
Of course, one could argue that such interpretation should be done at a distance, lest our own superiority drown in another’s.